America" on the lookout. This morning, we're focusing on ghosting. Where customers claim that workers pretend to do work they never did. ABC's linsey Davis has the story on how people say they're being ripped off. Reporter: Across the country, homeowners distraught that the grass isn't always greener when lawn care service allegedly goes wrong, turning their green glory into a bound disgrace, some taking their complaints to youtube. This was a mistake. Reporter: But it's not just complaints about work being done, sometimes it's about no work being Sprinkler System done at all and still Biddle for their service. What some called "Ghosting." This area looks completely dead to me. Reporter: This Florida resident's surveillance cameras were rolling when a trugreen pest control worker showed up. Maintain my lawn and they violated my trust. Reporter: Watch. The worker returns to his truck and before leaving drops the flag on the grass before providing any work. He's not allow. Watch this 2010 instant caught on tape. A Lauren https://www.toro.com/en/irrigation care service worker leaving a flag on Sprinkler Installation the lawn all for nothing. In 2014, the better business bureau received more than 5,000 complaints for a variety of reasons. Average customer spent $700 annually. Including upkeep visits like his cameras recorded. They fired the employee and refund ed the customer. They issued a statement -- he did some green after all, back in his pocket. For those who are seeing red because they don't have grass that looks like this, grass that green the better business bureau say it's tough to prove ghosting, if you can, they recommend installing a camera. Lara. Linsey Davis, thank you so much. Coming up on "Good morning America" -- sunny days ahead for
This transcript has been automatically generated and may not be 100% accurate.
http://abcnews.go.com/GMA/video/ghosted-lawn-care-costly-33080878
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